• Connect with the Office of the CEO

    Administrative Support

    Krista EvansExecutive Assistant to the CEO
    Provides administrative support to the CEO, manages scheduling and coordinates calendar requests.
    Email  |  Office: 216.838.0097

    Tammara HillAdministrative Assistant to the CEO 
    Provides administrative support to the Chief Executive Office and assists with CEO special initiatives/projects.
    Email |  Office: 216.838.0023

    Executive Support
    Karen Thompson, Chief of Staff
    Provides executive level support to the CEO, coordinates and leads CEO's special projects, strategic priorities & initiatives, responsible for oversight of the CEO office staff.
    Email |  Office: 216.838.0022
    Shirrell R. Greene, MA, Director of Customer Experience
    Oversees, manages and collaborates with district departments on Customer Experiences that are important to the culture of the organization including: CMSD Welcome Center, Communicate with HEART, Customer Care Center , Ombudsman’s Office, Web Based / Social Media Entry Points, and new initiatives related to the overall Customer Experience.
    Email |  Office: 216.838.0028
    Michele PomerantzPolicy and Labor Liaison
    Email  |  Office: 216.838.0031  |  Cell: 216.798.3932
    Policy News Update

    Marcy Levy Shankman, Ph.D., Leadership Coach & Strategist to the CEO
    Provides individual leadership coaching to the Chiefs. Also, offers support and leadership training to increase team effectiveness for the Senior Leadership Team and Chiefs.  
    Email  |  Office: 216.838.0026

    Leo Serrano, Executive Director of the Office of Institutional Advancement
    Email  |  Office:216.838.0025  


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