Connect with the Office of the CEO
Administrative SupportKrista Evans, Executive Assistant to the CEO
Provides administrative support to the CEO, manages scheduling and coordinates calendar requests.
Email | Office: 216.838.0097
Tammara Hill, Administrative Assistant to the CEO
Provides administrative support to the Chief Executive Office and assists with CEO special initiatives/projects.
Email | Office: 216.838.0023
Executive SupportKaren Thompson, Chief of StaffProvides executive level support to the CEO, coordinates and leads CEO's special projects, strategic priorities & initiatives, responsible for oversight of the CEO office staff.
Email | Office: 216.838.0022Shirrell R. Greene, MA, Director of Customer ExperienceOversees, manages and collaborates with district departments on Customer Experiences that are important to the culture of the organization including: CMSD Welcome Center, Communicate with HEART, Customer Care Center , Ombudsman’s Office, Web Based / Social Media Entry Points, and new initiatives related to the overall Customer Experience.Email | Office: 216.838.0028Michele Pomerantz, Policy and Labor Liaison
Email | Office: 216.838.0031 | Cell: 216.798.3932
Policy News UpdateMarcy Levy Shankman, Ph.D., Leadership Coach & Strategist to the CEOProvides individual leadership coaching to the Chiefs. Also, offers support and leadership training to increase team effectiveness for the Senior Leadership Team and Chiefs.Email | Office: 216.838.0026
Leo Serrano, Executive Director of the Office of Institutional Advancement
Email | Office:216.838.0025
QUICK LINKS:We are also providing some links below to help direct you to the area which may also help expedite a response from a representative from the district:If you are contacting me to request my attendance at a meeting or participation at an event, please complete the invitation form.
- For more information on current school district issues and initiatives, please see the district calendar on our website.
- Please contact Student Services if you have questions about enrolling in a CMSD school.
- If you have an unresolved issue at a school, please contact the principal. Contact information for all schools is available online.
- If you would also like to contact the district Ombudsperson for an unresolved issue, please visit the Ombudsperson’s website.