Technology Tip of the Week
What is "Clutter" in Office 365?
"Clutter" can help you filter low-priority email, saving time for your most important messages. The email server keeps track of the email you read and the ones you don't. Once you turn it on, Clutter is automatic.
Clutter and junk email are both filtered before they reach your Inbox. Messages identified as possible junk email are automatically moved to the Junk Email folder, and any potentially dangerous content, for example links or attached programs, are disabled.
As your reading habits change, Clutter learns and adapts. The more you use it, the better it gets and if you find Clutter isn't for you, you can turn it off. Click here to watch a short tutorial.
How do I turn "Clutter" off?
You can turn Clutter off any time in Office 365.
- Go to Settings > Options > Mail > Automatic processing > Clutter.
- Unselect Separate items identified as Clutter, and then click Save.
Missing Emails? Check Clutter...
Some users are “missing emails” that have been found to be stored in “Clutter”. To prevent this from happening in the future, simply drag the desired email back into your “inbox” which will train your mailbox to no longer place emails from that particular sender inside clutter again.