Technology Support

Technology Services and Support 

Department of Information Technology (DoIT) Service Desk 

216.838.0440 

Initiate A Service Desk Ticket 

DoIT, our Department of Information Technology, is trying to limit or eliminate frustration by introducing IT Connect, a new web portal designed to vastly improve the customer experience for CMSD employees and contractors when using IT services.  Clear language guides visitors to the right prompt, and links take them directly to the appropriate form.   

To reach the IT Connect portal, click on the link below or go the staff dropdown list on the District's homepage and click on Service Delivery/IT Connect.  

https://www.clevelandmetroschools.org/ITconnect