• Frequently Ask Questions

    What is my login information? What do I do if I don't know it?

    email: used to login to computer and Outlook (@cmsdk12.org)

    Echo login: CMSD email and password

    username: used to login to non-chromebook laptops

    password: only one password is provided and will be used to get on to all platforms

     

    Don't have it? 

    Call CMSD hotline: (216) 838-0440

    Call East Tech: (216) 838-1000

    Email: techsupport@easttechnical.net

     

    How do I access my email? 

    Link to email instructions

     

    When do I have class? 

    Sample Student Schedule

     

    What are my classes?

    You can find your specific schedule in your schoology and email accounts.

    You can also reach out to your guidance counselors.

    Ms. Gehlfuss: 9th and 10th grade

    Ms. Owens: 11th and 12th grade

     

    How do I get to my classes?

    The majority of your 9th and 10th grade content classes can be found on ECHO: https://nte.echo-ntn.org/

    Clever and Schoology: Step By Step Tutorial

    Outlook and Teams: Video Tutorial 

    Echo: Video Tutorial

    Echo email: Video Tutorial

     

    What do I do if my computer stops working?

    Reach out to the school (216) 838-1000 and set up an appointment. 

    You can also stop by the school during the walk-in clinic tech hours. 

     

    What do I do if I need a computer?

    Reach out to the school (216) 838-1000 and set up an appointment to pick up a laptop. 

     

    What do I do if we don't have internet? 

    Reach out to the school (216) 838-1000 and set up an appointment to pick up a hotspot. 

     

    Have more questions? -- Contact us!

    CMSD Technology: (216) 838-0440

    East Tech Technology: techsupport@easttechnical.net or (216) 838-1000

     

    Walk-in Tech Clinic:

    Hours --- Monday-Friday, 8:30am-12:00pm 

     

    ETHS Technical Support Line:(216) 838-1000

     

     

    Follow us on Instagram for more updates: @easttechnicalhs