- Cleveland Metropolitan School District
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Division of Engagement
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CMSD's Division of Engagement brings together District departments whose central purpose is to engage directly with the public and tend to the needs of students, families and other stakeholders. These departments include Communications, Customer Experience, Enrollment and Choice, Family and Community Engagement, Institutional Advancement, Policy Liaison to the CEO, Say Yes to Education/Wraparound Services and Student Attendance.
As part of this mission, the division is responsible for creating a suite of supports that increase the capacity of principals and schools to engage and support families.
Mission - Our Purpose
Our mission is to align, support and expand CMSD's capacity to provide all stakeholders with authentic engagement experiences which build relational trust and confidence in the District and further support teaching & learning.
Vision - Our Ambition
CMSD is the number one choice in Cleveland; families enroll and remain with the District because they feel welcomed, valued, supported and meaningfully engaged as partners in the success of students.
Strategic Priorities - Our Direction
Engage
1. Stakeholder Engagement: Provide meaningful communication, partnership and exemplary service/support to our families and community.
2. District Engagement: Expand CMSD's capacity to provide all stakeholders with the best experience through coordinated support, district alignment, and a unified approach.
Inspire
3. CMSD Brand: Build relational trust and confidence in the District through keeping our stakeholders informed, telling an authentic CMSD story and ensuring proactive communication & response to stakeholder needs.
Empower
4. Systems for Engagement: Enable a coordinated and efficient approach to promote engagement through aligned processes, policies, standards and systems.
Excite
5. Division Excellence: Execute as a unified and strategic team to champion and enable robust engagement across the District and our community.
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Customer Experience
Director
Shirrell Greene-JoeEmail
o: 216.838.0028Ombudsperson
Tammy ToneyEmail
o: 216.838.0090See the Customer Experience webpage for more information -
Enrollment & Choice
Executive Director
Rick McIntoshEmail
o: 216.838.0177See the School Choice & Enrollment webpage for more information. -
Family & Community Engagement
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Institutional Advancement
Executive Director, Office of Institutional Advancement
Leo SerranoEmail | Office: 216.838.0025See the Strategic Community Partnerships webpage for more information. -
Interscholastic Athletics
Contact Us:
Interscholastic Athletics and Student Activities Offices
East Professional Center
1349 East 79th Street
Cleveland, Ohio 44103
Main Office 216.838.0150
Fax 216.777.5347Desiree Powell
Executive Director of Athletics, Student Activities, Health & Physical Educationo: 216-838-0261 c: 216- 970-9499 -
Policy Liaison
Contact Us:
Ben SchaeferPolicy Liaison, CEO OfficeOffice: 216.838.0031 | EmailSee the Policy Liaison webpage for more information. -
Say Yes to Education/Wraparound Services
Executive Director
Carol Lockharto: 216.838.4968See the Say Yes to Education - Partnerships and Wraparound Prevention Services Department website for more information. -
Student Attendance