Information Technology Services
Page Navigation
- Information Technology Services
- Cyber Security & IT Risk Management
- Learning Technology & Training Services
- IT Service Delivery & Management
- Software & Data Solutions
- IT Strategy Execution and Governance
- Security Awareness
- empowerCMSD
- Adopt-A-School Program
- Technology Resources
- IT Connect
- Case Studies
- Technology Profile
- Distance Learning Resources
- Cleveland Metropolitan School District
- Information Technology Services
-
Information Technology Services
-
News and Announcements
Dell Computer Discount for CMSD EmployeesNew Service Delivery Powered by BMC SoftwareThe Division of Information Technology (DoIT) is changing the way it delivery services to district employees. The new approach will help decrease service delivery time from days to hours. Employees will access an online catalog that contains a menu of services that can be quickly requested by a simple mouse click. Each technology service within the catalog will have a predefined time limit for a response and resolution from DoIT. The new online catalog system will also provide such features as 24X7 online self-service, mobile device access, self-help assistance, frequently asked questions, and customer satisfaction surveys, etc.Free Microsoft Software DownloadsThe District recently signed a contract with Microsoft Corporation that included a free download of its Office 365 ProPlus software suite (e.g., Word, PowerPoint, Excel, etc.). Students, faculty, and staff within the District will be able to download and install these Microsoft products on fifteen (15) personal devices of their choosing at no cost, as long as they are affiliated with the District. For more details click here
Quick Links
We are located at:
1349, E 79th ST,
Arnold Pinkney East Professional Center
3rd Floor,
Cleveland, OH 44103
CMSD Service Desk
-
Leadership
Chief Information Officer
Curtis Timmons216.838.0485 | EmailLillian Stokes, Executive Assistant216.838.0407 | EmailExecutive Director of IT Strategy Execution and Governance - Jeanelle GreeneExecutive Director of Learning Technology & Training Services - Shawn BraxtonExecutive Director of Software & Data Solutions - Brian PaisleyExecutive Director of IT Service Delivery and Management - Joseph Costello
The purchases are not processed through a school or the district. The equipment can be shipped to any address. It is understood to be for personal use and not necessarily for district business. To access the site, please click the following website link and follow the instructions www.dell.com/clevelandmetroschools.