• Connect with the Office of the CEO

    Administrative Support

    Krista Evans, Executive Assistant to the CEO
    Provides administrative support to the CEO.
    Email  |  Office: 216.838.0023

    Tammara Hill, Administrative Assistant to the CEO 
    Provides administrative support to the Chief Executive Office and assists with CEO special initiatives/projects.
    Email |  Office: 216.838.0024

    Shawna Leaks, Scheduling Manager to the CEO
    Maintains, manages scheduling and coordinates calendar requests.
    Email |  Office: 216.838.0097

    Executive Support

    Karen Thompson, Chief of Staff
    Provides executive level support to the CEO, coordinates and leads CEO's special projects, strategic priorities & initiatives, responsible for oversight of the CEO office staff.
    Email |  Office: 216.838.0022
     
    Marcy Levy Shankman, Ph.D., Leadership Coach & Strategist to the CEO
    Provides individual leadership coaching to the Chiefs. Also, offers support and leadership training to increase team effectiveness for the Senior Leadership Team and Chiefs.  
    Email  |  Office: 216.838.0026
     
    Michael J. Houser, MPA, Policy and Labor Liaison
    Serves as the district's government relations specialist working with local, state, and national political and affinity groups (faith community, grassroots leaders, educational organizations, etc.) to forward the ambitious goals of the district’s strategic plan, The Cleveland Plan.
    Email  |  Office: 216.838.0031  |  Cell: 216.224.2594
     
    Shirrell R. Greene, MA, Director of Customer Experience
    Manages the Welcome Center, Communicate with HEART, Customer Care Center and Ombudsman's Office. 
    Email |  Office: 216.838.0028

    Leo Serrano, Executive Director of the Office of Institutional Advancement
    Email  |  Office:216.838.0025  

      

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