• Connect with the Office of the CEO

    Administrative Support

    Kamal ChatmanExecutive Assistant to the CEO
    Provides administrative support to the CEO.
    Email  |  Office: 216.838.0023

    Shawna LeaksScheduling Manager to the CEO
    Maintains, manages scheduling and coordinates calendar requests.
    Email |  Office: 216.838.0097

    Executive Support

    Karen Thompson, Chief of Staff
    Provides executive level support to the CEO, coordinates and leads CEO's special projects, strategic priorities & initiatives, responsible for oversight of the CEO office staff.
    Email |  Office: 216.838.0022
    Marcy Levy Shankman, Ph.D., Chief Organizational Learning Officer
    Provides individual leadership coaching to the Chiefs. Also, offers support and leadership training to increase team effectiveness for the Senior Leadership Team and Chiefs.  
    Email  |  Office: 216.838.0026
    Michael J. Houser, MPAPolicy and Labor Liaison
    Serves as the district's government relations specialist working with local, state, and national political and affinity groups (faith community, grassroots leaders, educational organizations, etc.) to forward the ambitious goals of the district’s strategic plan, The Cleveland Plan.
    Email  |  Office: 216.838.0031  |  Cell: 216.224.2594
    Shirrell R. Greene, MA, Director of Customer Experience
    Manages the Welcome Center, Communicate with HEART, Customer Care Center and Ombudsman's Office. 
    Email |  Office: 216.838.0028

    Leo Serrano, Executive Director of the Office of Institutional Advancement
    Email  |  Office:216.838.0025  



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