Connect with the Office of the CEO
Administrative SupportKamal Chatman, Executive Assistant to the CEO
Provides administrative support to the CEO.
Email | Office: 216.838.0023
Shawna Leaks, Scheduling Manager to the CEO
Maintains, manages scheduling and coordinates calendar requests.
Email | Office: 216.838.0097
Executive SupportKaren Thompson, Chief of StaffProvides executive level support to the CEO, coordinates and leads CEO's special projects, strategic priorities & initiatives, responsible for oversight of the CEO office staff.
Email | Office: 216.838.0022Marcy Levy Shankman, Ph.D., Chief Organizational Learning OfficerProvides individual leadership coaching to the Chiefs. Also, offers support and leadership training to increase team effectiveness for the Senior Leadership Team and Chiefs.Email | Office: 216.838.0026Michael J. Houser, MPA, Policy and Labor LiaisonServes as the district's government relations specialist working with local, state, and national political and affinity groups (faith community, grassroots leaders, educational organizations, etc.) to forward the ambitious goals of the district’s strategic plan, The Cleveland Plan.Email | Office: 216.838.0031 | Cell: 216.224.2594Shirrell R. Greene, MA, Director of Customer ExperienceManages the Welcome Center, Communicate with HEART, Customer Care Center and Ombudsman's Office.Email | Office: 216.838.0028
Leo Serrano, Executive Director of the Office of Institutional Advancement
Email | Office:216.838.0025
QUICK LINKS:We are also providing some links below to help direct you to the area which may also help expedite a response from a representative from the district:If you are contacting me to request my attendance at a meeting or participation at an event, please complete the invitation form.
- For more information on current school district issues and initiatives, please see the district calendar on our website.
- Please contact Student Services if you have questions about enrolling in a CMSD school.
- If you have an unresolved issue at a school, please contact the principal. Contact information for all schools is available online.
- If you would also like to contact the district Ombudsperson for an unresolved issue, please visit the Ombudsperson’s website.