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Please be mindful that your scholars teacher, principal, or other school staff are best positioned to support your needs when you have a concern at the school. Please contact the Ombuds office when:
- You have exhausted all efforts to resolve the issue at the building level.
- You feel strongly that your concern or issue requires mediation from a neutral party.
- You believe that a school or district policy has been violated.
We are always happy to serve and explore options to resolve conflict together!
The Ombuds Office strives to:
- Empower individuals to overcome disputes, conflicts, and barriers to find options for best possible resolutions.
- Assist with navigating through processes while providing information and resources.
- Foster collaboration and effective communication.
Understanding our role as Ombuds
Ways in which we are able to serve you:
- Listen and identify the areas of concerns and the appropriate first place to seek resolution.
- Clarify policies and procedures.
- Facilitate communication between parties.
- Assist in exploring options and potential informal resolutions to complaints and concerns.
- Gather information and offer referrals to other resources.
- Identify trends to systemic problems and potential solutions.
