Customer Experience
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- Customer Experience Department
- Ombudsman Office
- H.E.A.R.T. Protocols
- Customer Experience Newsletter
- Customer Experience Team Engages Scholars
- HEART Champions 2023-24
- HEART Champions 2022
- HEART Award Winner 2021
- HEART Award Winners 2020
- HEART Award Winners 2019
- HEART Award Winners 2018
- HEART Award Winners 2017
- HEART Award Winners 2016
- HEART Award Winners 2015
- Customer Satisfaction Survey
- Customer Service Week 2023
- Cleveland Metropolitan School District
- Customer Satisfaction Survey
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CMSD Customer Satisfaction Survey
A key component of The Cleveland Plan is shifting our culture to becoming more service-oriented; improving communication and customer satisfaction.
The Cleveland Metropolitan School District's Communicate with HEART program was launched to improve customer service, increase family engagement and ensure satisfaction with your CMSD experience.Tell us about your experience communicating with a District employee today.