• CMSD Customer Satisfaction Survey

    A key component of The Cleveland Plan is shifting our culture to becoming more service-oriented; improving communication and customer satisfaction.

    The Cleveland Metropolitan School District's Communicate with HEART program was launched to improve customer service, increase family engagement and ensure satisfaction with your CMSD experience.

    Communicate with H.E.A.R.T.  
     Tell us about your experience communicating with a District employee today.