• Information Technology Services

  • News and Announcements

    Dell Computer Discount for CMSD Employees
    Dell Computers and the Division of Information Technology (DoIT) has established an employee discount program that will benefit CMSD employees, students, and parents who need to purchase personal computer devices and peripherals. Dell has set up a website for this purpose. Employees, students, and parents have access to a CMSD catalogue of recommended systems with district-exclusive pricing. They also have access to other discounts through the Member Purchase catalogue where they can take advantage of any current Dell promotions or specials, plus receive an additional discount. An employee, student, and parent discount will be in addition to any other available special pricing or offers.
    The purchases are not processed through a school or the district. The equipment can be shipped to any address. It is understood to be for personal use and not necessarily for district business. To access the site, please click the following website link and follow the instructions www.dell.com/clevelandmetroschools.
    New Service Delivery Powered by BMC Software
    The Division of Information Technology (DoIT) is changing the way it delivery services to district employees. The new approach will help decrease service delivery time from days to hours. Employees will access an online catalog that contains a menu of services that can be quickly requested by a simple mouse click. Each technology service within the catalog will have a predefined time limit for a response and resolution from DoIT. The new online catalog system will also provide such features as 24X7 online self-service, mobile device access, self-help assistance, frequently asked questions, and customer satisfaction surveys, etc.
    Free Microsoft Software Downloads
    The District recently signed a contract with Microsoft Corporation that included a free download of its Office 365 ProPlus software suite (e.g., Word, PowerPoint, Excel, etc.). Students, faculty, and staff within the District will be able to download and install these Microsoft products on fifteen (15) personal devices of their choosing at no cost, as long as they are affiliated with the District. For more details click here
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We are located at:
1349, E 79th ST,
East Professional Center - 3rd Floor,
Cleveland, OH 44103 
CMSD Service Desk



    Curtis Timmons

    Chief Information Officer

    Curtis Timmons
    216.838.0485  |  Email
    Lillian Stokes, Executive Assistant
    216.838.0407  |  Email
    Executive Director of IT Strategy Execution and Governance - Jeanelle Greene
    Executive Director of Learning Technology & Training Services - Shawn Braxton
    Executive Director of Software & Data Solutions - Brian Paisley
    Executive Director of IT Service Delivery and Management - Joseph Costello