Our Communicate with H.E.A.R.T. customer experience model keeps CMSD grounded to be the caring, concerned, responsive school district we continually strive to be.  Every single one of our customers' experiences matters -- whether it is colleague to colleague, via email, telephone, virtually or with those who walk through our doors. The districts’ Communicate with H.E.A.R.T. service delivery model, provides the tools and skills needed for all Educators when communicating with the various stakeholders who interact with the district.

 

The HEART Champion honor is awarded quarterly throughout the school year. These Educators are nominated for their exceptional demonstration of the S.T.A.R.T. with Heart and Respond with H.E.A.R.T. practices by both fellow Educators and CMSD Stakeholders. Through the Communicate with H.E.A.R.T. protocols, the focus on fostering exceptional customer experiences continues as we strive to build on the momentum to deliver stellar service to all customers "every day, every time," to attract, and to retain families to the CMSD experience.

 

Thank you CMSD for continuing to embrace the mission. Congratulations to those named as HEART Champion honorees during the 2025-26 school year!