HEART CHAMPION: MARV "ANGIE" FORAKER, EXECUTIVE DIRECTOR PROCUREMENT

NOMINATED BY: CYNTHIA TETTERTON-WILLIAMS DIRECTOR, CONTRACT MANAGEMENT

My challenge in nominating Mrs. Foraker was thinking of which of the many examples I should share. While it appears that it is her authentic nature to be respectful, considerate and kind I am sure that sometimes it is not easy to display those characteristics. However, I would like to share this one exchange. While conducting supplier interviews, a small local company arrived feeling extremely confident that all of their hard work and competitive pricing had "sealed the deal" for them. Unfortunately, improper completion of the pricing form disqualified some of the company's quotes, and Mrs. Foraker had to deliver the bad news. Although this was a tough conversation to have, Mrs. Foraker exercised Respond to H.E.A.R.T. techniques in listening to the contractor's explanation, while, with empathy, reinforcing the compliance requirements and patiently answering the firm's additional questions. I am more than pleased to nominate Mrs. Foraker for a Heart Award and am pleased to be a part of her team.