HEART CHAMPION: NUHA HAMAD, TOTAL REWARDS SPECIALIST

NOMINATED BY: LINDA SHATIEEN GUIDANCE COUNSELOR JAMES FORD RHODES

Ms. Hamad is amazing. My daughter was attempting to work through our insurance to get a three month supply of her medicines to take with her to Guatemala (She joined the Peace Corp). We both spent countless hours talking with Express Scripts, our pharmacy and Medical Mutual. On several occasions we were assured that the medications would be at the pharmacy in a timely manner. Five days prior to my daughter's departure, she still did not have the needed medications. I sent Gracie Cole an email, but she was out. However, Ms. Humad was the emergency contact on Ms. Cole's email. I contacted her and after making a few telephone calls, Ms. Hamad managed to have my daughter's prescriptions filled within 24 hours! Above and beyond are words that do not begin to describe my customer experience with Ms. Hamad. I believe she is truly deserving of a Communicate with
H.E.A.R.T. Award.